Post Office Helpline Number: Complete Guide for India

📅 Updated: July 2025
✍️ By PostalBlog Editorial Team

🧭 Introduction

Need help tracking a speed post? Facing an issue with money orders, Aadhaar services, or postal savings? The India Post customer care system is here to help you.

Whether you’re a rural GDS customer or a regular post office user in a metro city, this guide covers all official India Post helpline numbers, emails, and grievance portals that you can use to get your issue resolved quickly.

Let’s walk you through every way to contact India Post in 2025.

☎️ India Post Customer Care Numbers (National Toll-Free)

📞 Note: Most of these helplines are active between 9 AM to 6 PM on working days.

🌐 Online Customer Support – India Post

Apart from phone calls, you can also raise complaints or queries online:

✅ India Post Grievance Portal (CPGRAMS)

Submit formal complaints about services, delays, or staff behavior.

✅ India Post Official Website

Use the “Contact Us” and “Customer Support” sections to raise requests.

✅ India Post Tracking Page

To track Speed Post, Registered Post, Parcel, or EMS.

📬 Circle-wise Customer Support – State-wise Contact Numbers

If your issue is regional, contact your respective postal circle’s Public Grievance Cell:

📌 You can find your circle’s contact from the official India Post Circle Directory.

💼 India Post Services – Whom to Contact?

📨 Email Support – Official Email IDs

For detailed queries or complaints, you can write to:

• 📩 Customer Care Email: support@indiapost.gov.in

• 📩 POSB Queries: dopsupport@indiapost.gov.in

• 📩 IPPB Customer Care: contact@ippbonline.in

Make sure to include:

• Your full name

• Tracking number (if any)

• Contact details

• Clear explanation of the issue

💡 Tips to Get Quick Help

✅ Keep your tracking number and receipt ready
✅ Be polite but firm while explaining your issue
✅ Note the complaint reference number provided
✅ For unsolved issues, escalate via pgportal.gov.in

🙋 Frequently Asked Questions (FAQs)

Q1. What is the fastest way to contact India Post?
Call 1924 or use www.indiapost.gov.in to raise a complaint.

Q2. How do I check my parcel status?
Use the Consignment Tracking tool on India Post’s homepage.

Q3. I haven’t received OTP for Aadhaar update at post office. Whom to contact?
Contact UIDAI at 1947 or raise an issue through the post office manager.

Q4. Can I raise a complaint about staff behavior or delay in delivery?
Yes. File a grievance on the official PGPortal.

✅ Conclusion

India Post has come a long way in offering accessible and responsive customer support — both online and offline. Whether it’s a simple delay or a serious complaint, you now have multiple channels to reach out and get solutions.

👉 Save these helpline numbers and this page for quick reference.
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